REFUND POLICY
Refunds, Exchanges, or Returns
All sales are final. We do not accept refunds, exchanges, or returns. Items returned will not be accepted for credit for any reason. If you experience an issue with your order, please contact Customer Support at buds@bissellbrothers.com immediately.
Replacement
If your order arrives incorrectly or the products do not match the description, you must notify Customer Support at buds@bissellbrothers.com within 14 days of receipt. Please include your order confirmation number, images of the items received, and a description of the issue. If we determine that the items are damaged, missing, or incorrect, we will send replacement items.